Enhancement Requests

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  1. Please add a time tracking feature

    Since all of dentistry runs according to our timed schedule, it would be a huge benefit to add a "clock" to each appointment. We need to see the time the pt is scheduled IN the appt block (when you have 10 chairs,in the middle of the book it is very difficult to know what time block you are scheduling in) then there should be some indicator when the patient is late, visibly show how long the patient has been sitting in the wiating room, in the chair, etc....

    40 votes
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  2. add the ability to chart multiple fillings at one time (with different surfaces)

    If there are 5 teeth that need fillings, I am only able to chart them at once if they are for the same surfaces. In Core Dentrix, I was able to charge multiple fillings at once and there was a box that popped up to select the surfaces for each tooth.

    39 votes
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    0 comments  ·  Chart  ·  Flag idea as inappropriate…  ·  Admin →
  3. SALES TAX & PROFESSIONAL COURTESY CALCULATOR

    Automatically calculate the sales tax and discounts of procedures like Core Dentrix

    37 votes
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  4. Patient Alert--Guarantor Alert that will show up for the whole family.

    Patient Alert--Guarantor Alert that will show up for the whole family, or select an individual for the alert.

    36 votes
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    3 comments  ·  Uncategorized  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your enhancement request has been received, thank you for the idea.

  5. A separate purge for the unscheduled/broken/missed app list

    A separate purge for the unscheduled/broken/missed app list. Delete more than one appointment at a time

    35 votes
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    3 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your enhancement request has been received, thank you for the idea.

  6. Ability to generate a report of Time in between appointment status

    This would be extremely helpful when we perform "Time Studies" of patient flow. We need to monitor how much time a patient sits in the waiting room, how much time they spend in the operatory and how long it takes to check out. This would also allow us to run a report to show us those patient whom may be still roomed.

    35 votes
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    4 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your enhancement request has been received, thank you for the idea.

  7. 34 votes
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    0 comments  ·  Chart  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your enhancement request has been received, thank you for the idea.

  8. After doing the end of month hard close, lock the pts' current billing types for historical reporting.

    I can not reproduce historical reports that replicate my numbers because many pts will go from one billing type to another throughout the years. This creates a huge issue as I am a FQHC and I can not get my reports to match. This effects my cost reports and any other random audit I may be doing. This is something that according to the developer that I spoke with at the Dentrix conference in Vegas last week is currnetly NOT being looked at and has not been mentioned before. He stated that he understood why this was a huge issue…

    33 votes
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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  9. Separate Insurance check payments and insurance EFT payments on the Daysheets

    Currently when a daysheet report is ran the system does not separate insurance check payments and insurance EFT payments. It would make reconciliation faster if I did not have to separate the EFT payments out of the insurance check payments on the daysheet, daysheet reciepts, or the daysheet deposit reports myself. It would be more effiecient to have insurance checks separated from insurance EFT payments.

    32 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Credit Card Payment information on Statement

    When we print our statements, we check the Credit Card Payment Information Box so that patients can send us their CC information. We need a box for the CSV number that is on the back of the CC. We have gone to a different CC processor and they are requiring this #. Thanks

    31 votes
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    2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Hello,

    It looks like we’ve had several individuals request this feature. However, there are still quite a few features that are higher priorities on MyVoice. We still need more supporters to bump this up on the list.

    Best,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  11. Patient Eligibility & Claim Tracking

    Would like to automatically receive insurance eligibilities for patients and claim statuses.

    30 votes
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    3 comments  ·  Uncategorized  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add a Pop Up Box to ledger when the full patient portion is not collected that asks "Do you want to set up a Payment Agreement".

    Add a Pop Up Box to ledger when the full patient portion is not collected that asks "Do you want to set up a Payment Agreement"

    30 votes
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  13. Would like a report to identify when payments are received from insurance, what is the date of service the payment is being applied to.

    Would like a report to identify when payments are received, what is the date of service the payment is being applied to.

    30 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your Enhancement Request has been received, thank you.

  14. Allow merging of medical alerts/medications/allergies in definitions list

    The way the definitions list is set up currently, deleting items is near impossible. When something is added mistakenly (whether spelled wrong, duplicated, or added through med reconciliation) it makes the list very cluttered.

    28 votes
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    0 comments  ·  Chart  ·  Flag idea as inappropriate…  ·  Admin →
  15. Operatory Time Blocks

    More Operatory Time Blocks

    28 votes
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    4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your enhancement request has been received, thank you for the idea.

  16. Ability to accurately chart existing restoration

    Ability to accurately chart existing restoration or treatment plans in the Enterprise version. Such as; Mesial Pit/Distal Pit restorations. DOB that covers the DB cusp. Cusp of Carabella and add additional paint types.

    27 votes
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    2 comments  ·  Chart  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your enhancement request has been received, thank you for the idea.

  17. add tertiary & quatrinary claims to the aging report=there's no tracking

    There's no way to track outstanding tertiary & quatrinary claims. This would also help in purging duplicate insurance plans as we have to run a claims/preauth/secondaries report to remove from the plan to be deleted.

    27 votes
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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    We greatly appreciate the feedback, thank you.

  18. Restore show transaction links to the way it worked originally

    From the North East Dentrix Users Group

    Almost universally, clinics miss the functionality of “show transaction links” and everyone wants it back. In response to this, the group discussed having an automatic “show transaction links” feature. When clicking on rows in the ledger with a procedure, or on a row with claim information like primary sent, primary received etc., all other procedures and claim data rows attached to it would highlight automatically. It was suggested that for performance reasons this might not always be wanted. Each user should therefore be able to set this feature to always be on, to…

    26 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  19. INSURANCE TAKE BACK ON CLAIM ALREADY PAID

    WHEN INS TAKES BACK MONEY ON A CLAIM NEEDS TO BE POSTED TO SAME CALIM AS A NEGATIVE WAITING FOR NEW PAYMENT. CLAIMS NEEDS TO BE REOPENED. SO THAT THE CLAIM DOESN'T GET LOST A FUTURE PAYMENT CAN BE APPLIED.

    23 votes
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    5 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  20. Need more flexible reporting capabilities and robust business logic options

    Need more flexibility in the reporting.
    1) ability to add filters in the analysis/patient list by AND and not just OR
    2) ability to exclude archived/inactive patients from the analysis/patients list
    3) ability to export from the analysis/patient list
    4) open reporting where any information can be pulled into a excel document. i.e. All the CCs for all the patients at Clinic A & B.

    21 votes
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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thank you for the feedback. We agree that this would be great functionality. If you have any colleagues who you know are also interested in this functionality, please have them vote here!

    Thanks,

    Nate Nelson
    Product Manager, Dentrix Enterprise

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