Enhancement Requests

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  1. Do not show inactive employees in the DXOne reports

    When setting security in the DXOne Reports it would be convenient if Provider/Staff who appear are only active employees.

    Furthermore, it would be convenient if when you choose a particular clinic, only Provider/Staff associated with that clinic appeared under the Provider/Staff list.

    Currently we have 9 offices with 260 active staff members and it is difficult enough identifying the active staff, let alone having to scroll through all our inactive staff. I can see that once we have been on this system for 5+ years, the majority of the Provider/Staff list will be inactive employees as the list continually evolves…

    17 votes
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    2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    This is a great suggestion. Thank you! We will add it to the backlog and see where we might be able to fit it into the roadmap. In the meantime, if you find other users that have this same need, please have them vote on this string.

    Thanks,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  2. Refund Statements sent by previous employee

    Currently there is no tracking method for knowing when and if a previous employee has sent out statements to patients stating a refund is available when there was not. In our case, an employee who was told it would be their last day maliciously went onto several patient's ledgers, posted credits and sent statements to patients claiming to collect an over payment by an insurance company. Currently there is no safe guard or report to know how extensive the damage was done but we have somewhere close to 20 patients calling to inquire about a refund.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Jordan,

    Thanks for the suggestion. It sounds like this was a really tough situation! Are there other use cases besides the one that you provided where this would be necessary?

    Best,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  3. Add the ability to remove patient questionaires

    Currently we are unable to remove patient questionnaire's. We can edit and add new at the template level but are unable to remove individual questionnaire's from patients charts.

    1 vote
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    0 comments  ·  Enhancement Requests  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    We actually created the questionnaires so that they could not be removed in order to maintain a consistent history. Can you explain why you might want to remove a questionnaire?

    Thanks,

    Nate

  4. Ability to Open an Appointment from the More information Screen

    We LOVE the more information button but I wish we could just open an appointment from this screen rather than it just jumping to the date scheduled. Sometimes we just need to add note or something quick that doesn't entail the full screen moved to date scheduled.

    2 votes
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    0 comments  ·  Enhancement Requests  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thank you for the suggestion! We will take it into consideration. The more votes we can get on something like this will move it to the top of our list!

    Best,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  5. allow signing of multiple consent forms at same time

    patient and dentist can review multiple consent forms (e.g. treatment plan, and extraction, and root canal ), and can sign one time that will sign all the consent forms at the same time - saving the hassle of clicking through all of them, or at least allow multiple ones to be selected and then go to the next signature space after signing each form

    1 vote
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    0 comments  ·  Treatment Planner  ·  Flag idea as inappropriate…  ·  Admin →
  6. patient preferred name

    Ability to see the Patient First, Last & Preferred Name ALL on 1st line in the Appt Book...Dentrix had this ability it was lost in Enterprise :(

    7 votes
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    3 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    Nate Nelson responded

    Thank you for clarifying Paula!

    Best,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  7. Printer Selection

    Can a Printer Selection Screen be available for printing reports from the Appointment Book? Some reports need to get sent to the Medical Records Fileroom, and others would be printed in the Dental Clinic. Right now, the front desk staff are having to change their default Printer setup on the computer to print the reports to the right printer, and this takes extra steps and time for the staff to change throughout their day.

    1 vote
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    need supporters  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adding a selection box in the Production Summary report to locate procedure codes that are flagged as Do Not Bill Dental Insurance

    It would be nice if there were a selection box in the production summary report to locate procedure codes that are flagged as "Do Not Bill Dental Insurance". There doesn't seem to be any report that allows for locating visits that may have that box checked in the Edit or Delete Procedure box. This would allow locating those possible missed visits quickly.

    3 votes
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    need supporters  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add multi-option question support for patient questionnaire

    We rely on patient questionnaires to capture data not already in the patient information window. This is important for us because federal data submission guidelines and standards that we are held to require this information. However, there is no easy way to deal with 'choose one of the following options' questions, where a set of answers is predefined. We are forced to generate a series of Yes/No questions that cover every possible option. That makes for one ugly questionnaire that confuses the patients and employees entering the data back into the system.

    Throw a couple tables in the database to…

    1 vote
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    3 comments  ·  Uncategorized  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow DXONE report manager to launch and run as service account

    Currently, dxonereportman.exe has to be launched from a logged in account and with an enterprise user logged in. Requesting to have this configured with option to be launched as a service so a local user is not required to be logged on and the manager runs 24/7. We are operating in strictly a terminal server environment with idle session timeouts. We would have to login several times a day to keep this application running.

    16 votes
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    need supporters  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add a "morning huddle" report for enterprise

    We would like an option to run a morning huddle report for enterprise. There is a way to run it for core, but we aren't able to run it in enterprise. If there is a current way to do this, please let me know, thanks!

    1 vote
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    0 comments  ·  Enhancement Requests  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thank you for the suggestion. Please share this with your colleagues to get more votes.

    Best,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  12. Pt chart Procedure buttons universal for all OPS

    The issue is if we need to add or delete a Procedure button that it needs to be done thru the individual work station. If we could do it all the server it would be more efficient, as we have 17 work stations.

    1 vote
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
    in development  ·  Nate Nelson responded

    You’re in luck! This functionality is in the next Dentrix Enterprise release that is scheduled to go to beta next week. If you are interested in being a beta tester for the latest version, please let me know and I will put you into contact with our coordinator.

    Best,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  13. 1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thank you for the suggestion. We will put take this into consideration. The more votes we get for this suggestion, the more likely we are to do it.

    Thanks,

    Nate Nelson
    Product Manager, Dentrix Enterprise

  14. Add a link to insurance plan notes

    From the patients appointment, either add a link when you right click the mouse directly to insurance plan notes, or add the insurance plan notes to the Medical Alerts/ Notes box

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  15. have an easy search tool for one particular procedure or a group of procedures that need to be scheduled

    would like to have an easier way to get a list of procedures that need to be scheduled down the road... here is an example of one. This is way too complicated, should be easy to populate a simple box. A simple click on an icon above the schedule would be nice, or at least one that you can fill in with the procedures that are unscheduled that need to be scheduled... if you get what I mean. For instance scaling and root planning 4341,4342 to fill the hygiene schedule

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    in development  ·  Nate Nelson responded

    Good news! In the next version of Dentrix Enterprise (8.0.9), will have a scheduling assistant that will enable you to go to one location and filter projects by a number of different criteria. We hope it will help you solve some of this…if not all of it.

    Look for this feature to be released to beta in the next couple of weeks. If you are interested in participating in the beta testing, please let me know.

    Best,

    Nate
    Product Manager, Dentrix Enterprise

  16. For Mass C-CDA, be able to select multiple patients

    We would like to select multiple patients at a time to export. For example, would it be possible to use the Appointment search function and Shift-select multiple patients from today?

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thanks for the suggestion. Can you give us a use case for when you might want to export multiple patients at one time?

    Thanks,

    Nate
    Product Manager, Dentrix Enterprise

  17. Lock fields that are connected by HL7

    If information is sent across an HL7 into Dentrix, those fields should be locked from modification so that changes cannot be made, only to be overwritten again. Please create a way to lock fields such as patient name, address, demographic data, etc.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thanks for the suggestion!

    We will take a look at this and see where it lands in our priority list. In the meantime, if you know about other customers that have this need, please encourage them to vote on MyVoice.

    Thanks,

    Nate
    Product Manager, Dentrix Enterprise

  18. Perio Chart needs Calculus

    Perio Chart needs Calculus

    1 vote
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    0 comments  ·  Chart  ·  Flag idea as inappropriate…  ·  Admin →
  19. The fee should automatically update when you change the procedure code for a treatment planned procedure.

    Example: Let's say that the patient is scheduled to have #3 MO/R done, however, treatment changes to #3 MOD/R. The way it works now is you have to delete the #3 MO/R on the treatment plan and then re-treatment plan the #3 MOD/R and then add it to the appointment to set complete (or set complete from the patient chart). You have to do it this way because the fee will not update.

    It would be great if you could just double click the treatment planned procedure (in the edit or delete procedure box), change the procedure code and the…

    0 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Linking more than one code to the same continuing care item

    Allow linking of more than one code to a continuing care item. For example, when you have a continuing care measure for bitewings and a separate measure for full mouth series of x-ray (which includes bitewings). When a full mouth series of x-ray is completed, we want to automatically reset the due date for both the FMX and for the bitewings.

    2 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    need supporters  ·  Nate Nelson responded

    Thanks for the suggestion. This certainly would cut down on clicks. Let’s see if we can get more support for this enhancement.

    Nate Nelson
    Product Manager, Dentrix Enterprise

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