Enhancement Requests

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  1. Would like billing types to be attached per patient, not per family.

    Would like billing types to be attached per patient, not per family.

    239 votes
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      planning  ·  14 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow us to be able to once again add more than one item into Health Hx/Allergies/Meds at a time

      When patients have a very long health history it now takes forever to add it in the system since you can now only add one at a time since the update. Awful.

      18 votes
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        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow insurance attachment to any patient

        I think it would be helpful to many offices if we could attach patients to the insurance of any patient - there are too many broken families and having the Dad or Mom in the system in multiple families is a confusing work around to accomplish adding insurance to a child.

        10 votes
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          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
          Trevor Terry responded

          Your enhancement request has been received, thank you for the idea.

        • Improve the new patient search

          When you click to search for a patient and you enter lets say, the last name, but then you realize you have the "chart #" option selected instead of "last name", if you then click "last name", it deletes what you have already typed in the box. Also the old version let you start typing as soon as you opened that box. The new version makes you actually click on the box before you can type their last name.

          8 votes
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            4 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
          • Make it easier to change the Head of Household

            It is difficult for me to understand when in our offices everyday we are working to get our employees to Not duplicate patients - then we have a software that forces us to create a duplicate patient to merge family members onto the same account due to HOH status. On each persons family file - there should be a section for Responsible party where you can choose if "self" or another patient is the RP or HOH. Otherwise, come up with the ability to merge to HOH's together and choose the one you want as head of the family.

            8 votes
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              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
            • Sliding Fee Calculator

              We are manually calculating sliding fee discounts on paper, with no tracking inside of the system. Incorporate a sliding fee calculator that updates the poverty level and is adjustable, as the rates change annually.

              8 votes
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                3 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
              • Patient Alert - change behavior of check box that turns them off for the day

                Patient Alerts - update behavior of the box that turns them off for the day

                When the check box is checked to turn off patient alerts for the day, shouldn't that turn them off ONLY for that particular user? Right now this check box turns off the patient alert for every user at the clinic for the rest of the day. A global setting would be nice so clinics can decide what to do. Also in this global setting it would be nice if this check box could be hidden from users or make a security right - without the…

                7 votes
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                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                • emergency contact

                  Can there be a place to add Emergency contact or place to enter who we can release informatin to?

                  7 votes
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                    2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add hard stops for particular UDS requirements

                    It would be awesome if we could add the "hard-stop" feature in Dentrix's Family File so that when receptionists are registering patients and creating their Family File, they will not be able to close out of that window if they are missing a particular, required field such as "Veteran Status" or "Ethnicity" and so forth. If they try to close out of the Family File edit screen without entering required information, there can be an alert saying "so and so is missing and is a required field." This would help a LOT! Not all my staff are consistent with collecting…

                    7 votes
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                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                    • Automatically fill in the county/parish field on the family file based on the patients address and zip code.

                      This will speed up the data entry for a new patient. In addition, we need to be able to run reports by county (part of our funding) and this would insure that all our patients are included in the reports.

                      6 votes
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                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                      • I would like to create another patient status for patients who are not allowed to be reappointed

                        We are a pediatric practice. We have some patients who have been dismissed due to frequent broken appointments. Can we create another patient status to show that the patient is 'Dismissed'? I know there is an 'Inactive' status but that is too vague...it could just mean that the patient has outgrown the practice. It would be great if we could create another status so that it will flag us that the patient may not be reappointed.

                        5 votes
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                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to have default alerts.

                          We use the same type of alerts alot (income documentaion expired; returned mail, diconected phone number...etc) Have the ability to make custom default alerts for our practice would save time in entering these consistantly.

                          5 votes
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                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                          • Family File Patient Notes

                            When the Family file screen is opened, any notes in the Patient Notes section don't show until the View button is clicked. Is there a default that can be changed so that the notes always show unless the Hide button is clicked? Many important notes are not seen unless someone takes the extra step to look to see if there’s anything there.

                            4 votes
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                              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ability to add insurance across different family files

                              It would be nice to be able to pull in insurance from a different family file. Often times there is a second account that has insurance from a different subscriber and we cannot pull in the insurance without making a duplicate or 'non-patient' account to add insurance to the family file.

                              4 votes
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                                1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                              • release of information and assignment of benefits boxes already checked.

                                Assignment of benefits and release of information boxes already checked for insurance.

                                4 votes
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                                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  Trevor Terry responded

                                  Your enhancement request has been received, thank you for the idea.

                                • I would like to be able to add a global alert to a family file based on the billing type of collections or dual insurances that can be assig

                                  I would like a global alert to be placed on the family file for patients who have been placed into collections. Right now, you have to go into the billing type and see if the patient is in collections or add a patient alert to the patient and all members of their family. IT is very time consuming with the billing dept.

                                  3 votes
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                                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Meaningful Use

                                    The Meaningful Use button

                                    It would be nice if an account has not been setup, it would look inactive, like the payment agreement button in the ledger. This way as we are checking the family file we won’t have to go into Meaningful Use to see if it is active.

                                    That would be a time saver!

                                    3 votes
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                                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Patient information form should correctly identify BOTH employers when a patient has 2 sererate insurances with 2 seperate employers

                                      Patient information form should correctly identify BOTH employers when a patient has 2 sererate insurances with 2 seperate employers. This should also reflect in the family file.

                                      3 votes
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                                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Implement SQL transactions on complicated procedures like Merge Patients

                                        Merge patients is still touchy in 8.0.7; a failed merge can leave the database in an inconsistent state.

                                        Issuing a simple BEGIN statement prior to any updates/deletes/inserts associated with the merge process, then a commit if the statements complete successfully ( or a rollback in the event of an error ) would prevent the resulting inconsistencies from a failed merge process.

                                        3 votes
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                                          2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Patient Tag- Modification

                                          Patient Tags in 8.0.5. Great start. Want to have the ability to filter a subset of patients that have a specific tag. This needs to be controlled by security to allow only those patient with a specific tag to be searched in the DB. example Ryan White HIV. This will be huge in the event of an audit. Having the auditor only be able to search and view specific patients with that tag. Also, the ability to have the TAG generate a specific ALERT automatically.

                                          2 votes
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                                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
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